To Our Patients and Their Families

We are happy to announce our office is open or all patients.

We have missed interacting and caring for our patients and look forward to the opportunity to continue to serve your dental needs and concerns.

Our staff has always made infection control a top priority and we will continue to do so. The safety of our patients and staff is of our utmost concern.

Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC), and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up to date on any new rulings or guidance that may be issued.

You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:

  • Our office will communicate with you beforehand to ask some screening questions. You will be asked those same questions again when you are in the office
  • Upon arrival at the office for your appointment, please wait in your car and text or call the office to let us know you are here.
  • Please wear your mask upon entering the office.
  • During this time, it is extremely important to be prompt to your appointment as it may result in canceling your appointment and delaying your dental care if you are late.
  • Upon entering the office, your temperature will be taken with a contactless thermometer.
  • We will ask you to use our handwashing stations when you enter the office.
  • You may see that our reception area will no longer offer magazines, children’s toys and so forth since those items are difficult to clean and disinfect.
  • We will do our best to allow greater time between patients to reduce waiting times for you, as well as to maintain social distancing between patients.
  • Our doctors, hygienists and assistants will be wearing required PPE, this includes masks, gowns, and face shields. Our front office staff will have a plastic barrier placed between themselves and patients. The entire staff will also be screened and have their temperature taken daily.

The addition of all these procedures and materials are very costly, however, they are essential to the health and safety of our patients and our staff. We will be billing your insurance company (if you have one) for these additional costs (D1999, ADA code).

We are extremely excited and looking forward to seeing all of you again. We want you to know that all of you are a part of our dental family and your health and safety will always come first and foremost. As always, we are here to answer any questions you may have, feel free to call us at 301-926-4408.

Sincerely,

Your North Potomac Smiles dental team.

Insurance Information

At NPS we make your entire experience in dealing with your dental insurance company as easy and transparent as possible.

Before your first visit, we always VERIFY your insurance coverage, benefits and limitations. This pre-appointment step is crucial in helping us give you the most accurate estimates if and when you need dental treatment. It also helps us in maximizing your dental benefits to your advantage. It is our strict policy that we only perform dental treatment when you are fully aware of your insurance coverage, benefits and limitations. If your dental plan changes from year to year, please make sure to bring it to our attention PRIOR to your appointment so that we update your information to keep our estimates as accurate as possible.

We are IN-NETWORK with the following dental PPO plans:

For all other dental plans not listed please give us a call to verify our participation.

We also offer no-interest payment plans in the form of CareCredit. This financial instrument is available to all who qualify and does not have an enrollment fee. Payments can be divided into 6 or 12 months of interest-free payments.

You can view the CareCredit brochure here:

CareCredit Application

If you have any questions concerning billing, please ask our receptionist at (301) 926-4408.

North Potomac Smiles

15200 Shady Grove Rd,
Suite 408
Rockville, MD 20850

 Office Hours
Monday-Thursday: 8:30 am - 5:00 pm
Friday: 7:30 am - 3:00 pm
Saturday & Sunday: Closed

 (301) 926-4408

 

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